• Air Traffic Control Assistant
• Air Traffic Controller
• Air Traffic Engineer
• Aircraft Maintenance Engineer
• Aircraft Refueller
• Airfield Operations
• Airline Pilot
• Airport Cleaner
• Aviation Security Officers
• Baggage Handler
• Cabin Crew
• Cargo Agent
• Customs and Excise Officers
• Firefighter
• Immigration Officers
• Information Desk Assistants
• Passenger Service Agents (check-in)
• Retail Sales Assistants
• Terminal Duty Manager
• Working at Airports

HM Customs and Excise Officer

The Work

HM Customs and Excise are a Civil Service Department and belong to the Treasury. They undertake a vital role in an airport. That role is to:

• Protect Society.
• Stop and question passengers to look for undeclared and also prohibited and restricted items.
• Control import and export freight.
• Ensure nothing interferes with control of passengers or goods.
• Work in teams, these teams include:

  Mobile teams

  These are Anti Smuggling Officers who check passengers and freight looking for prohibited and restricted items.

  Station teams

  These are again uniformed Anti-Smuggling Officers who are based at an airport. Their work is passenger based and often the most visible of the Customs and Excise teams to the travelling public. These are the people who may stop you and ask to see the contents of your suitcase.

  Freight teams

  This role involves checking paperwork and examining import and export freight. They also see that the correct amount of duty is being paid.

  Dog teams

  These officers use dogs to uncover drugs, cash and meat being illegally brought into the country.

Skills and Personal Attributes

• Attention to detail
• Remain calm under pressure
• Confident and clear communicator
• Driving licence
• Work as a team
• Excellent customer service
• Pass a full and strict criminal record check

Training

People joining Customs and Excise will follow a specialised programme of training. There is a fast track programme available for graduates which can provide up to 5 years of structured training and development.

There are also opportunities that enable a trainee to benefit from the experience of others while developing their own experience and relevant additional qualifications through a training plan.

Customs and Excise personnel are expected to develop their knowledge and skills and will be required to attend training and information sessions throughout their career.

Opportunities

Recruitment is carried out by HM Customs and Excise. It is not advisable to send speculative CV's as they are unlikely to get any response.

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